Cancellation Policy
This policy applies to administrative services provided in connection with the California Department of Motor Vehicles (DMV) administrative process.
At DUI Consulting Firm, we begin working on your case shortly after your enrollment. Our administrative team may immediately begin reviewing your case, opening your file, preparing documentation, communicating with the California Department of Motor Vehicles (DMV), scheduling hearings when applicable, and providing administrative support related to your membership.
Requesting a cancellation
Clients may request to cancel their services within 24 hours of enrollment by submitting a written cancellation request to admin@duipros.net.
Administrative cancellation fee
Approved cancellations are subject to a $200 administrative cancellation fee, which covers administrative and processing costs incurred after enrollment.
Once services have commenced
Once services have commenced — including, but not limited to, administrative preparation, document review, DMV communications, hearing scheduling, or other work performed on the client's behalf — fees are considered earned and are generally non-refundable, except where required by applicable law.
Review of requests
Cancellation requests are reviewed in accordance with the terms of the Client Service Agreement.
Questions
If you have any questions regarding your membership or wish to discuss your options before canceling, please contact our office. Our team is committed to providing clear communication and assisting you throughout the process.
Your signed Client Service Agreement governs in the event of any conflict with this page.